About/FAQ
Welcome to my shop!!! ❤️
twitter: cybabycleric
preorder schedule:
This shop will mostly run on a preorder schedule style. I ship things out in batches, and typically send things out every two weeks. Please understand that orders may take some time!!! You will get an email when things have been sent!
Nothing will be shipped between Dec 15 and Jan 5. Thank you for being patient and understanding!
FAQ
What's your return policy?
All sales are final! But if your product was damaged in the mail, please email me at [email protected] with photos of the damage. If you still want a new one I will replace it for you free of charge or issue you a refund.
Where is the store based?
Boston, MA
Charms/accessories are shipped through bubble mailers. I also use compostable cellophane bags to hold charm/pins.
A4 or A5 prints are shipped in cardboard envelopes with extra cardboard lining the inside which can be broken down and recycled.
My package hasn't shipped yet, and I need to cancel it.
Yes, I can do that! But please let me know ASAP, because packaging items costs me the price of a mailing package if you cancel. :(
How long will it take to receive my order?
I try to ship everything on a schedule, which will probably be sundays every 2 weeks. If it takes longer for some reason I will post about delays on my twitter! This is my disclaimer here that it may take a while for me to ship on occasion due to life but generally I like to keep to a schedule. Domestic orders will take around 2-5 business days to arrive FROM SHIPPING DATE. Sometimes, it can take longer. International orders can take from 2 to 12 weeks.
If you need your package at a certain time or date,
please contact me so I can arrange something!
If you have any more questions, please contact me!!!
Contact: [email protected]